Last updated: September 28, 2025
Welcome to Cinderella Beds, a brand product of Glenn Furniture. These Terms of Service (“Terms”) govern your use of our website https://cinderellabeds.com (the “Site”) and all related services, including inquiries, quotations, custom designs, and orders. By accessing or using our Site, you agree to these Terms. If you do not agree, please do not use our Site.
For questions, contact us at enquiry@cinderellabeds.com.
1) Use of the Site
- The Site is provided for information, design inspiration, and to request services or quotations for custom beds.
- You may not misuse the Site, attempt to disrupt its operation, or use it for unlawful purposes.
- All content (images, text, CAD designs, logos) is the property of Glenn Furniture or its licensors and may not be reproduced without written permission.
2) Products & Services
- Cinderella Beds are handcrafted by Glenn Furniture and available in standard and custom variations.
- Customization may include size, finish, wood type (typically mahogany or teak), and design features.
- Quotes are provided based on your requested specifications.
- Images on the Site are for illustration; actual finished products may vary due to natural wood variations and craftsmanship.
3) Orders & Deposits
- Each order is processed individually after a formal quotation is accepted.
- A 50% deposit is required to begin production. The balance must be paid in full before shipping.
- Design Deposit: If detailed CAD or design drawings are requested prior to a confirmed order, a non-refundable $500 design deposit applies. This amount will be credited toward the order if you proceed.
- Minimal order size for international clients may require container shipping (20-foot or 40-foot), depending on destination and logistics.
4) Production & Shipping
- Standard production time is typically 6–8 weeks for one 20-foot container and 8–10 weeks for a 40-foot container. Timelines may vary depending on customization and workload.
- Weekly progress photos will be provided during production.
- Shipping, customs clearance, and delivery at the destination are the client’s responsibility. We will assist with export documentation and coordinate with freight partners.
- All shipping costs (packing, inland transport, ocean freight, insurance, destination customs, and local delivery) are borne by the client.
5) Changes & Cancellations
- Changes to designs or specifications after production has begun may incur additional costs.
- Cancellations after production begins forfeit the deposit and any costs incurred.
- Glenn Furniture reserves the right to refuse or cancel orders at its discretion, including where fraudulent activity is suspected.
6) Pricing & Payment
- All prices are quoted in U.S. dollars unless otherwise specified.
- Payments must be made via bank transfer or other approved methods specified in the invoice.
- Orders are only considered confirmed once the deposit has cleared.
7) Warranties & Disclaimers
- All products are handcrafted from solid wood; natural variations in grain, color, and finish are part of their unique character and not defects.
- We guarantee the structural integrity of our furniture under normal use.
- Except as expressly stated, Glenn Furniture disclaims all other warranties, express or implied.
- We are not responsible for damage caused by misuse, neglect, improper assembly, or transport beyond our control.
8) Limitation of Liability
- Glenn Furniture shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- Our liability is limited to the amount paid by the customer for the specific order.
9) Intellectual Property
- The design of Cinderella Beds, related CAD drawings, and all marketing content are protected intellectual property.
- Clients may not reproduce, resell, or commercially use designs provided without prior written consent.
10) Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
11) Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and Indonesia, where Glenn Furniture operates. Any disputes will be subject to the jurisdiction of courts in these locations unless mutually resolved through arbitration.
12) Changes to Terms
We may update these Terms from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of the Site after updates constitutes acceptance of the new Terms.
13) Contact Us
Cinderella Beds — a Glenn Furniture brand
Website: https://cinderellabeds.com
Email: enquiry@cinderellabeds.com